Privacy Policy


Last updated April 12, 2020

Your privacy is important to us. To better protect your privacy, we provide this notice explaining what kind of information we collect and the choices you can make about the way your information is collected and used.

Any information gathered by us is Not shared or sold to any third parties, except as expressly provided for in this privacy policy and terms of service.

MedmatchMD recognizes its responsibility to treat with care the information it collects about individuals and to respect their privacy relative to personal information concerning them. MedmatchMD has put in place internal policies and practices to support the promises made in this Privacy Statement.

Your use of MedmatchMD website signifies your understanding of this Privacy Statement and your acknowledgement of the collection, use, and storage of, and your rights with regard to, your personal information, as described below.

The Information We Collect

Personal Information

As part of MedmatchMD applications, programs, and services, we collect certain personal information which may include names, contact information, credit card information.

Credit Card Information

Once your credit card information, including the CVV number, has been passed to the credit card processing company for verification, only partial information is retained by MedmatchMD for future identification of the transaction. This partial information includes several digits (but not all) of your credit card number, the expiration date, and your billing address when available. We never retain the CVV number. Your payment to MedmatchMD is processed by a third party service provider within a secure database under an agreement with MedmatchMD.

Privacy Statement

The MedmatcMD reserves the right to use or disclose information where we reasonably believe it is needed to (i) respond to information requests by law enforcement or other governmental authorities; (ii) comply with any law, regulation, subpoena or other legal process, or court order; (iii) investigate and help prevent security threats, fraud, malicious activity, or inappropriate, unauthorized, or illegal activity involving MedmatchMD’s services or networks; or (iv) enforce or protect MedmatchMD’s rights and property. In such circumstances, personal information may be disclosed without notice to the individual.

Our Commitment to Data Security

Access to collected data is restricted to only those MedmatchMD’s members who require the access for specific purposes, such as providing services to you. Messages that you send to us by email may not be secure. We recommend that you do not send any confidential information to us by email. If you choose to send confidential information to us via e-mail, you accept the risk that a third party may intercept this information.

Data Location

MedmatchMD is headquartered in the United States, and our services are hosted in and managed in the United States. If you are a user located outside the United States, you understand and acknowledge to having your personal information (which may include information collected through the use of cookies and other technologies, as described above) transferred, processed, and stored in the United States or in any other country in which we engage service providers or to which you direct us to transfer your personal information.

Retention of personal information and Disposal

MedmatchMD retains personal information only as long as needed to fulfill the purpose for which the personal information was collected unless a longer retention period is required or permitted by law. MedmatchMD uses secure disposal methods when deleting or destroying sensitive personal information.

Third Party Sites

This site may include links to other websites that are not owned or controlled by MedmatchMD and MedmatchMD is not responsible for the contents of any linked site, the conduct of the operator of any linked site, or any changes or updates to such sites. MedmatchMD may provide links to you only as a convenience, and the inclusion of any link does not imply endorsement by MedmatchMD of the website. This Privacy Statement does not apply to your interactions with third-party websites, even if you find a link to them or access them through our website, and you should read the privacy policy of the third party provider to see how your personal information will be treated on its site.

How you can access or correct your Personal Information

MedmatchMD understands that you may wish to exercise certain rights available to you regarding your personal information held by MedmatcMD. To access, review, correct, update, suppress, delete, withdraw consent, or otherwise limit our use of personal information you have provided to us, or to invoke any other rights regarding your personal information you may have under applicable law, you may (1) view, copy, download, or request the information in the relevant MedmatchMD webpage or web-based application, (2) contact the relevant MedmatchMD contact at founder@medmatchmd.com

We will make reasonable attempts to comply with such requests where applicable, but may deny, in whole or in part, requests where we are otherwise legally required or permitted to retain the data, or the requests are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, or are impractical. If your request is denied, in whole or in part, we will notify you in writing as to why your request was denied.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or taking action following such a request. You have the right to make a complaint with a supervisory authority competent for your country or region.

How to Contact Us

Should you have any questions, comments, requests, or concerns related to this privacy notice, please contact MedmatchMD at founder@medmatchmd.com

Changes to This Privacy Notice

Any changes to this Privacy Statement will be posted on this website. Reviewing this page periodically or before you provide us with additional personal information is recommended.

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